Privacy Policy
How we handle personal information and website enquiries.
Last updated: 4 October 2026
1. About this policy
This Privacy Policy explains how Everseal Epoxy Floors handles personal information collected through this website and through enquiries you send to us.
Some small businesses may not be covered by the Privacy Act 1988 (Cth), while others are. Regardless, we aim to handle personal information responsibly and, where the Privacy Act applies to us, in accordance with applicable privacy requirements.
2. Information we may collect
When you contact us or request a quote, we may collect information such as your name, email address, phone number, message, project details and any information you choose to provide.
Our website or hosting provider may also process technical information such as your IP address, browser type, device information, date and time of access and basic server logs.
3. How we use your information
We may use your information to respond to enquiries, prepare or discuss quotes, arrange site visits, provide our services, communicate about current work, keep business records, improve our website and protect our business from misuse or security issues.
4. Marketing
Submitting a quote enquiry does not automatically subscribe you to marketing. If we later offer email or SMS marketing, we will only send marketing where we have the required consent or another lawful basis, and we will provide a clear way to unsubscribe.
5. Sharing information
We do not sell personal information. We may disclose information to service providers that help us operate the website, communications, quoting, accounting, payment processing, document storage or other business systems, where reasonably necessary.
We may also disclose information where required or authorised by law.
6. Storage and security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. No online system is completely secure, so we cannot guarantee absolute security.
7. Access, correction and privacy enquiries
You may contact us if you want to ask what personal information we hold about you, request a correction, or raise a privacy concern. We will respond as reasonably practicable and in accordance with any applicable legal obligations.
8. Third-party links
Our website may link to third-party websites or social media platforms such as Facebook. Their privacy practices are governed by their own policies, not this policy.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on this website with the date it was last updated.
10. Contact us
Email: eversealepoxyfloors@gmail.com
Phone: 0481 317 275